Industry-specific challenges require extensive subject knowledge. We bring hands-on industry experts together to help companies achieve digital goals.
The platform you saw during a sales call, webinar, or success meet differ from the customized solution you obtain post purchase. CRM systems are not built for size fits all. It relies on how you configure based on your business requirements, ROI goals, company culture, and skill set of your internal team to drive your CRM to its full potential.
Our industry experts & implementation specialist help you prepare the system by keeping your customer & employees in mind.
Build your true cross-channel & hyper-personalized CRM system.
True CRM success relies on formulating and operationalizing measurable data-driven customer lifecycle engagement strategies. With our decade of CRM industry experience in handling customers across various industries, we study your business and come up with OKRs and strategies to unlock growth opportunities.
Being a core CRM team member you have a higher responsibility to analyze and make business decisions to drive growth. Our highly efficient operation teams take our BAU work & operations effort to let you focus on strategic decision-making because CRM is not just operational.
We help you separate from BAU & Daily operations to let your team focus purely on growth initiatives. Our PM and skilled resource will make the engagement seamless and transparent.
We have 150+ systems in the industry that can make your Digital Operations seamless. We at architCX collectively worked in almost all merging systems in the market.
We help you study your ecosystem and come up with processes that will eliminate redundancies and make your team resourceful.
CRM is extremely cross-functional, keeping the right process helps you eliminate chaos & increase efficiency.
Four key pillars make the strong foundation for Organisation’s fully efficient digital transformation.
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Ecosystem
In the cloud infrastructure era, our architects help you build well-integrated infrastructure to maximize the productivity & efficiency of our digital operations.
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Data
Growth resides in data, as we grow digitally we generate more data. We help build data lakes, digital infrastructures & analytics visualization frameworks to get the maximum out of your data.
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Customer Experience & Satisfaction
Companies do a lot to maximize their customers but the success lever relies on experience & satisfaction. We provide the industry's best-in-class customer support eco-system to increase the overall efficiency of your back-office support & automate redundant tasks.
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Process & Automation
Many digitally transformed organizations across the globe still spend more resources on managing daily operations. The renovated process makes your team more productive & gets the maximum out of your digital investment.
Our Expertise Maximize the growth
Digital technology is expanding faster than the universe, with our decade of industry experience brings you the door to explore the products around you that fit your organization best & we fully support you to get the maximum out of them.
Why architCX?
Unlike other suppliers in the industry, we stand out in the way we approach our clients and prove our success with data points in agile methodology.
Being SMB or Enterprise our motive is to drive growth for our clients which intern grows our relationships. Our uniquely curates value proposition builds a long-lasting relationship and establishes our customer stickiness helped our business to grow for more than a decade in the highly competitive industry.
We have more than 30+ certified industry technical experts who are highly motivated & passionate about digital technology. Our motive in approaching clients is, we don’t ‘sell & go’ we commit to our statement and we strive to deliver.
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